Introducing your new and improved Review Stream

Managing your reviews just got easier πŸŽ‰

We're excited to announce a significant update to your Review Stream, packed with new improvements designed to make your review monitoring and management tasks more efficient.

The updated Review Stream now comes with a fresh look and improved user experience, with all the features you know and love, plus a few extra.

Here’s what you can expect.

Enhanced search and filters

Discover the power of convenience and speed in finding exactly what you need. 

You can now effortlessly search for reviews using a variety of filters including language, reply status, date range and more. 

Also, our advanced search allows you to find reviews containing specific words or even based on customer information like a name or email address.

Full control over your response templates

With the ability to create, edit, or delete your response templates, your review replies will always hit the mark. 

Use templates to address common themes, or set up repeated phrases like salutations and sign-offs to further streamline your review reply workflow.

Share reviews via email

Need some input from a colleague or want to share a company win?

You can now send reviews directly via email from the platform, fostering smoother collaboration with your team.

How to access the updated Review Stream

You’ll find the newly enhanced Review Stream via the purple banner at the top of the platform. If you want to continue with the classic version, you can easily revert to the old design there too.