timestamp1694180627660
Reply Rate Dashboard | Your most important review engagement metrics at your fingertips
by Beth Colman
Eager to know what percentage of reviews you’re replying to? Want insights into which types of reviews get the most replies or which portals see higher engagement?
Great news! With our new Reply Rate Dashboard, you can effortlessly tracktimestamp1691480162932
Performance by Source Dashboard | The simpler way to understand your Portals statistics
by Beth Colman
Do you want to see on which portals you have the best reviews? To track your review scores over time? Or maybe you want some eye-catching visuals to share your results with your team?
Good news! We’ve created a new way to view your Portalstimestamp1688048107903
Your AI Reply Assistant just got smarter ðŸ§
by Beth Colman
We’re happy to announce some exciting updates to our new AI Reply Assistant, designed to help save you even more time and align your replies with your brand.
âš¡ Smart Snippets: empower your AI with business-specific insights
Smart![Your AI Reply Assistant just got smarter ðŸ§](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/MElDAoOiIMEqHMagSWxS/01h55ta3gs32azqtthe1bmcc2x-featured-image.png)
timestamp1687356130126
Introducing your new and improved Review Stream
by Beth Colman
Managing your reviews just got easier 🎉
We're excited to announce a significant update to your Review Stream, packed with new improvements designed to make your review monitoring and management tasks more efficient.
The updated Review![Introducing your new and improved Review Stream](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/ZOBZlSd8nRQsSw3T0hbE/01h55ta3gs6zkvfxfg4mkn238h-featured-image.png)
timestamp1684911600000
Reply to Reviews 3x Faster With the New AI Reply Assistant
by Beth Colman
We’re thrilled to announce the launch of AI Reply Assistant, the tool that crafts instant, personalised review responses with just one click.
Reclaim Your Time
With AI Reply Assistant, you can respond to all your reviews in minutes,timestamp1659620018774
In-Email Survey
by Björn
Get Better Response Rates With New In-Email Surveys Your survey invitation just got better! We’re excited to announce that you can now display the first question of your survey right in the body of the email. The end result? A higher![In-Email Survey](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/QLce5KMIHLRKjCyUmBXJ/01h55ta3gsjmge60vrgj3q8a3b-featured-image.png)
timestamp1656509040000
In-Web & App Surveys
by Björn
Capture Feedback In The Moment With Our New In-Web And In-App Surveys We’re so excited to announce the launch of in-app and in-web surveys! Also known as microsurveys, they offer a short, targeted and timely way to collect customer feedback![In-Web & App Surveys](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/BGFuEd7psKXSj6yHgDxK/01h55ta3gshjmv23yp95qg5gs4-featured-image.png)
timestamp1652365380000
Text Analytics
by Björn
Understand Your Reviews At Scale With Text Analytics One of the most important things we do at Customer Alliance is help clients not only collect but also analyse customer feedback. Part of that is understanding exactly what they're talking![Text Analytics](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/soyJ11r7rrH1tudJf9aP/01h55ta3gst1gcmn5yk3a8pkd5-featured-image.png)
timestamp1647437040000
Customer Journey
by Björn
Understand Satisfaction At Every Touchpoint With Our Customer Journey Tool The customer journey refers to the series of interactions a customer has with your company before, during and after a transaction. From following your brand on![Customer Journey](https://storage.noticeable.io/projects/izHCLwkCDOkqYs1yb8Nc/publications/YUPuOJuMsMgTLkVGBsUe/01h55ta3gsajecbpr66mzzz0nb-featured-image.png)